Refund and Return Policy
Effective Date: September 22, 2025
At Trippariz, customer satisfaction is our top priority. If you’re not completely happy with your purchase, we offer a clear and professional return and refund process. Please review the terms below for a smooth experience.
Eligibility for Returns and Refunds
- Items must be returned within 30 days of delivery.
- Products must be unused, undamaged, and returned in their original packaging with all accessories, tags, and documentation.
- Proof of purchase (receipt or order confirmation) is required.
How to Return a Product
- Contact our customer support team at contact@mydefihub.click to request a return authorization.
- Follow the instructions provided, including the return shipping address.
- Package your item securely to prevent damage during transit.
Refund Process
Once we receive and inspect the returned item, you will receive an email notification regarding the refund status. If approved, refunds are processed to your original payment method within 7–10 business days.
Non-Refundable Items
- Final sale or clearance items
- Gift cards or store credits
- Items returned used, worn, or damaged
Exchanges
We do not process direct exchanges. To obtain a different item, please initiate a return and place a new order separately.
Shipping Fees
Return shipping fees are the customer’s responsibility unless the product was defective, damaged, or incorrect upon delivery.
Policy Updates
We reserve the right to modify this policy at any time. All updates will be reflected on this page with a revised effective date.
Contact Us
If you have questions or need assistance with your return, please contact us:
- 📍 Address: 37 Wood Lane, Badicaul, IV40 1JY, United Kingdom
- 📞 Phone: +44 70 8974 9410
- ✉️ Email: contact@mydefihub.click
Thank you for choosing Trippariz. We appreciate your trust!